Return Policy

Our objective is to help you relieve the pain caused by tendonitis in your elbow. If Shock Blocker doesn”t perform to your satisfaction, we will gladly provide a refund for the price of the product.

If you decide to return your Shock Blocker, please follow these steps:

If you purchased Shock Blocker from our online store:

First, send an email to onlinereturns@theshockblocker.com so we can confirm your purchase. This website can only process returns from customers who purchased a Shock Blocker from our online store (see below if you purchased it elsewhere). We have no record of purchases from other sources and will be unable to process your refund. 

After you receive an email with our confirmation, mail your Shock Blocker along with its original packaging to:

Attn: Online Returns
TendonEase®, LLC
1738 SW Foxpoint Trail
Palm City, FL 34990
Tel: (888) 224-0319
Email: contact@theshockblocker.com

Your refund:

After you follow the above procedure and we receive your returned product we will issue a refund to the credit card you used to make the initial purchase.

If you purchased Shock Blocker from a retail store or other online retailer:

Bring the Shock Blocker to the store, or mail it to the website, where you purchased it, following that site”s return instructions. The good news is that our 100% money-back guarantee is offered through all retailers that sell our products! 

Questions?

We tried to make our return policy as simple and straightforward as possible. However, if you should have any questions, please contact our customer service department via email at onlinereturns@theshockblocker.com. We are here to help. 

Thank you for trying our Product!